FAQs
General
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What is FreightPOP?
FreightPOP is a cloud-based AI-powered transportation management software (TMS) designed to simplify logistics with a single login for enterprise shippers. It streamlines inbound and outbound freight across parcel, LTL, FTL, drayage, rail, ocean, and international air. FreightPOP seamlessly integrates with existing ERP, WMS, and eComm systems while providing real-time connections to 1,500+ carriers and rate marketplaces for optimized shipping. Key features include auto-dispatching, real-time tracking, predictive analytics, invoice auditing, palletization, pooling, and multimodal rate shopping. With new capabilities like route optimization, yard management, and dock scheduling, FreightPOP enhances efficiency, reduces costs, and provides full visibility into the shipping lifecycle for mid to enterprise businesses.
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What is a TMS?
A TMS (Transportation Management Software) is used to manage the shipping and logistics within a company. It enables companies to move shipments from the origin to destination cost effectively and efficiently.
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What is centralized freight tracking?
Centralized tracking allows you to see all your shipments in transit within a single window and get updated tracking details on any individual shipments from any carrier. Read more about it here.
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What is freight rate shopping?
Freight rate shopping is when you compare carrier rates or quotes side by side. You can read an in-depth explain of rate shopping here.
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What is the best way to contact you?
Phone, email, and our chat box are all great options! Find our contact information here.
Product
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Do I see list rates or my discounted negotiated rates?
When you freight rate shop or get a quote in FreightPOP, you automatically get your negotiated rates, our partner's rates, and marketplace rates.
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What is required so that I can see my rates for a carrier?
To add a carrier, you may need to enter your account number, user name, password, and for some carriers, additional information. Each carrier is different, our app will guide you through the process.
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Can I upload rate sheets provided by my carrier?
If your carrier is not linked to our system, we can add them, or you can upload the rates they provide. You will see the rates when you freight shop or get a rate quote.
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Can I Process a Shipment Directly from FreightPOP?
Yes, you can process a shipment directly from FreightPOP. Once processed, the system will allow you to print the shipping label or BOL the carrier would normally give you.
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How Does FreightPOP Invoice Auditing Save Me Money?
There are instances when carriers make errors in invoicing, and may not invoice you at the rate provided when the shipment was processed. Our system will help catch any discrepancies. On average, customers find about 8 – 17% savings through freight invoice auditing.
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Can FreightPOP Integrate with My ERP or Order System?
Yes, FreightPOP can integrate with most major systems. Call us or message us on chat to check if it integrates with your system.