Terms & Conditions
Welcome to FreightPOP. Thank you for choosing us for your transportation management needs. We hope you enjoy your experience with us. We are confident we will have a positive financial impact on your business and improve customer services for your customers.
Please read these Terms and Conditions carefully because they are a binding agreement between you and us.
Terms and Conditions of Service
The following Terms and Conditions of Service (“Terms and Conditions”) constitute a legally binding contract between FreightPOP(hereinafter “FreightPOP” or “Company”) and the “Customer.” These Terms and Conditions apply to all shipments of Cargo for which FreightPOP makes arrangements for logistics or transportation, whether by air, water, rail, or motor carrier, and also apply to any other Services provided by FreightPOP. In the event FreightPOP renders Services and issues a document or enters into an executed agreement relating to the provision of Services that contains terms and conditions that vary from those set forth herein, the provisions in such other document/agreement shall govern to the extent of any conflict with these Terms and Conditions. Otherwise, the following Terms and Conditions shall govern any Services rendered by FreightPOP. These Terms and Conditions may be updated by FreightPOP at any time so please check https://www.FreightPOP.com/Freight-terms/ for the most current Terms and Conditions.
(a) “Cargo” shall mean any goods, cargo, merchandise, raw materials, supplies, equipment, apparatus, products, or other property that relate to or are the subject of any Services rendered or to be rendered by, through, or under FreightPOP.
(b) “Company” shall mean FreightPOP, its subsidiaries, affiliates, related companies, agents and/or representatives.
(c) “Customer” shall mean the person or entity for whom FreightPOP renders Service and any agents or representatives of that person or entity, including, but not limited to, shippers, importers, exporters, carriers, secured parties, warehousemen, buyers, sellers, shipper’s agents, insurers and underwriters, break-bulk agents, and consignees. It is the responsibility of the Customer to provide notice and copy(s) of these Terms and Conditions of Service to all such agents or representatives.
(d) “Documentation” shall mean all information received directly or indirectly from Customer, whether in paper or electronic form.
(e) “Force Majeure” shall mean and include, but is not limited to, flood, earthquake, storm, and other acts of God, fire, derailment, accident, strike, lockout, labor dispute, explosion, war or other violence, insurrection, terrorism or terroristic threats, riot or other civil unrest, embargo, act or order of government or governmental agency, shortage of power or any cause that is beyond the reasonable control of FreightPOP or the Service Provider that accepts, handles, transports, stores, warehouses, and/or delivers Cargo, or otherwise provides Services.
(f) “Ocean Transportation Intermediaries” (“OTI”) shall include an “ocean freight forwarder” and a “non-vessel operating carrier.”
(g) “Service” or “Services” shall mean all handling, freight forwarding, brokerage, transportation, logistics, or other services relating to or involving the import, export, pick-up, handling, storage, warehousing, processing, packaging, transportation, and/or delivery of “Cargo” as defined herein.
(h) “Service Providers” shall include, but is not limited to: motor carriers, rail carriers, ocean carriers, truckmen, cartmen, lightermen, freight forwarders, brokers, OTIs, customs brokers, agents, warehousemen, and other contractors or subcontractors to whom Cargo is entrusted for the provision of Services relating to or involving the import, export, pickup, handling, storage, warehousing, processing, packaging, transportation, and/or delivery of Cargo, or who otherwise provide Services.
Company as Agent.
FreightPOP acts as the “agent” of the Customer only for the purpose of performing duties in connection with the entry and release of goods, post entry services, the securing of export licenses, the filing of export documentation on behalf of the Customer and other dealings with Government Agencies; however, as to all other Services, FreightPOP acts as an independent contractor in performing or procuring Services for Customer.
(a) Customer is responsible for properly marking, packing, and labeling Cargo so it will safely withstand ordinary mechanical handling in transit and be in compliance with all laws, regulations, and requirements which may be applicable. Customer must provide proper shipping instructions and Documentation to enable FreightPOP and any Service Providers to safely and securely provide the Services. Customer warrants to FreightPOP that the description of all Cargo particulars, including, but not limited to, the weight, content, measure, quantity, quality, condition, marks, numbers, value and country or origin and destination are correct. Unless otherwise agreed in writing, Customer is responsible for proper loading and unloading of the Cargo onto FreightPOP’s or Service Provider’s equipment. Customer shall indemnify and hold harmless FreightPOP from all fines, penalties, or damages resulting from Customer’s breach of this provision. Uncrated, unprotected or improperly packaged Cargo is handled on a “hold harmless” basis and liabilities will not be assumed by FreightPOP in the event of damage to any Cargo.
(b) FreightPOP accepts shipments on an outer-pack level and does not recount or inspect inner-packs or their internal contents unless it specifically agrees to do so in an executed Statement of Work (“SOW”). The internal content of the shipment is considered as “Said to Contain” (STC) and/or “Shipper Load and Count” (SLC). It is recommended that for high risk shipments such as high value or vulnerable commodities, Customer utilize tamper evident packaging or tape or other means to further protect the Cargo. Any disturbance to this tamper evident packaging or tape must be noted on the delivery receipt at the time of delivery.
(c) Customer shall comply with all applicable laws, customs requirements, and other governmental regulations of any country to, from, through, or over which the Cargo may be carried, including those relating to the packaging, carriage, or delivery of the Cargo, and Customer shall furnish such information and attach such documents to the waybill as necessary to comply with any of such laws, customs, and regulations. Customer is responsible to assign a customs broker for customs clearance. Customer shall comply with, and is responsible for paying, all duties, taxes, fines, and expenses associated all requirements of customs, port, and other authorities. Customer is also solely responsible for all losses and damages incurred or suffered due to any illegal, incorrect, or insufficient marking, numbering, or addressing of the Cargo, or caused by Customer’s failure to comply with any laws, customs regulations, port requirements, or other governmental regulations. FreightPOP shall not be liable for loss, damage, delay, detention, storage or other expenses arising out of the Customer’s failure to comply with any such laws, customs requirements, or regulations of any governmental authority.
(d) Any article susceptible to damage by ordinary handling must be adequately protected by Customer by proper packing and must be marked or bear appropriate labels. If a container has been loaded or stuffed by or on behalf of Customer, FreightPOP is not liable for loss of or damage to Cargo caused by the manner in which a container was loaded or stuffed, nor is FreightPOP liable for any loss or damage to Cargo: (i) caused by the unsuitability of the Cargo for carriage in such container(s); (ii) caused by the unsuitability or defective condition of the container; or (iii) that would have been apparent upon reasonable inspection by Customer at or prior to the time when the container was loaded or stuffed. Customer shall defend, indemnify and hold harmless FreightPOP from and against any loss, damage, claim, liability, or expense caused by or arising from Customer’s failure to meet the requirements of this subsection or due to any of the matters described in (i)-(iii) above.
(e) Unless otherwise disclosed in writing by Customer and accepted in writing by FreightPOP, Customer warrants that Cargo tendered or delivered to FreightPOP in furtherance of any Services does not contain or constitute hazardous materials or dangerous goods. Customer agrees to notify FreightPOP in advance of Customer’s intent for FreightPOP to handle or transport any dangerous goods or hazardous material in any shipment, and agrees to properly classify and describe the Cargo, and to provide FreightPOP with all necessary or useful information for the safe storage and handling of the Cargo, including, but not limited to, Material Safety Data Sheets and/or Product Safety Data Sheets. Customer represents that in the event any Cargo it tenders or causes to be tendered to FreightPOP is classified as dangerous goods by the International Air Transport Association or hazardous material by the United States Department of Transportation or another governmental agency, such items, when tendered to FreightPOP, shall be limited to materials and quantities authorized for air transportation (regardless of the routing or the mode by which the shipment is transported) and will be properly labeled, packaged and transportable under applicable rules, regulations, and laws of the federal, state and local jurisdictions and/or countries through which they are to be transported, as applicable.
(f) Customer agrees not to tender for transportation any Cargo which requires temperature control without giving prior written notice to FreightPOP and without first obtaining FreightPOP’s written agreement to provide Services relating to such Cargo. Customer is responsible for providing FreightPOP with specific requirements for any temperature sensitive transportation of Cargo. FreightPOP is not liable or responsible for any loss of or damage to temperature sensitive Cargo arising from defects, derangement, breakdown, or stoppage of any temperature controlling machinery, equipment, plant, insulation, or apparatus. FreightPOP will only be liable for loss or damage to temperature sensitive Cargo if FreightPOP accepts the transportation of the temperature sensitive Cargo in writing, was provided specific written instructions relating to such transportation by Customer, and fails to make reasonable efforts to meet such instructions by providing or procuring the required equipment.
Reliance on Information Furnished.
(a) Customer is required to review all Documentation and declarations prepared and/or filed with the Customs Service, any government agency, and/or any third party, and Customer will promptly advise FreightPOP of any errors, discrepancies, incorrect statements, or omissions on any declaration or Documents filed on Customer’s behalf.
(b) Customer has an affirmative, non-delegable duty to disclose any and all information required to import, export or enter all Cargo. In preparing and submitting customs entries, export declarations, applications, Documentation, and/or export data to the United States and/or a third party, FreightPOP relies on the correctness of all Documentation and information furnished by Customer, whether in written or electronic form. Customer shall indemnify and hold FreightPOP harmless from any and all claims asserted, and/or liability or losses incurred, due to Customer’s failure to disclose information or due to any materially incorrect or false statement by Customer upon which FreightPOP reasonably relied.
Remedies and Limitations of Liability.
(a) Customer agrees that FreightPOP’s liability to Customer and/or any customer, client, shipper, or consignee of Customer (a “Shipping Party”) for Cargo lost or damaged shall be governed by the liability provisions contained in the following international conventions or statutes, as applicable and without limitation: the Convention for the Unification of Certain Rules Relating to International Carriage by Air, October 12, 1929 (“Warsaw Convention”), as amended by the Hague Protocol, September 28, 1955; the Montreal Protocol No. 4, September 25, 1975 (“Montreal Protocol”); the Montreal Convention, May 28, 1999 (“Montreal Convention”); the International Convention for the Unification of Certain Rules Relating to Bills of Lading, August 25, 1924 (the “Hague Rules”); the Protocol to Amend the Hague Rules, February 23, 1968 (“Hague-Visby Rules”); the United States Carriage of Goods by Sea Act, 46 U.S.C. App. §§ 1300 et seq. (“COGSA”), and any other mandatory laws or international conventions that may be applicable (hereinafter individually, collectively and in any combination referred to as the “International Rules”).
(b) For carriage and/or Services to which the International Rules described in Section 5(a) do not apply, FreightPOP, subject to the other conditions and limitations of liabilities set forth in these Terms and Conditions, shall have a limitation of liability for any loss, damage or injury to shipments based on a released value of (i) U.S. $20.00 per kilo for lost or damaged international air shipments, (ii) U.S. $500.00 per container, shipping unit, or LCL for ocean shipments; (iii) U.S. $0.50 per pound for domestic shipments in the United States or (iv) such other value established by law as may be applicable for domestic shipments in a country other than the United States, except that FreightPOP shall have no liability for any loss, damage or injury caused by any of the following: nuclear activity (meaning nuclear reaction, nuclear radiation, or radioactive contamination, whether deliberate or accidental, controlled or uncontrolled or whether it contributed to or aggravated a covered loss or damage); terrorism; hidden or latent defects; asbestos (including loss or clean up caused by or resulting from asbestos or asbestos containing material); the presence, release, discharge or dispersal of pollutants; leakage, evaporation or shrinkage; chipping; denting; bruising; loss of weight; mechanical or electrical derangement; breakage of glass or similar fragile property containing panes of glass; scented property; products that are discolored, soured or changed in flavor; normal wear and tear or cosmetic denting, marring, chipping, or scratching to packaging; insufficient or unsuitable packaging material or preparation of goods being shipped; a defect or vice in the freight; voluntary removal or disappearance of the Cargo whether by fraudulent scheme, trick, device or false pretense; or any Force Majeure event.
(c) FreightPOP shall have no liability for Cargo loss, damage, or shortage except to the extent caused by FreightPOP’s negligence or willful misconduct. FreightPOP’s total liability for a shipment, regardless of the country of origin, the country of delivery, or the modality of transport, shall be further limited to, and shall never exceed, a maximum amount of U.S. $50.00 per shipment or transaction (except that FreightPOP’s liability for an ocean shipment shall be a maximum of U.S. $500.00 per container or customary freight unit, regardless of whether the Cargo is on deck or below deck) unless Customer and FreightPOP both agree in writing to exceed this maximum limitation of Cargo liability and a Declared Value is requested by Customer in writing and accepted by FreightPOP for which an additional prorated surcharge will apply.
(d) Except as specifically set forth herein, FreightPOP makes no express or implied warranties in connection with its Services and all warranties, statutory, express, or implied, are disclaimed to the fullest extent permitted by law.
(e) Notwithstanding anything in these Terms and Conditions to the contrary, in no event shall FreightPOP (or any of FreightPOP’s affiliates, officers, directors, employees, agents or assigns) ever be liable to Customer (or to any of Customer’s affiliates, officers, directors, employees, agents, assigns, customers, clients, shippers, or consignees) for delay damages or for any consequential, incidental, punitive, special, exemplary, or indirect damages, including any damages for loss of reputation, lost profits, or loss of business or business opportunities, by virtue of any claim or cause of action asserted under any statute, in tort, pursuant to any contract, under common law, or otherwise, even if FreightPOP has been advised of the possibility of such damages.
Claims for Loss or Damage to Cargo.
(a) All claimed damage for lost or damaged Cargo must arise from identifiable transportation-related incidents. Customer or Customer’s consignee, as applicable, must thoroughly inspect each shipment for count and condition and make applicable notations of any damage, loss/shortage, or signs of tampering directly on the delivery receipt Documentation. All damages and/or shortages must be recognized and noted by Customer in writing at delivery, and, in any event, any damages or shortages, including any concealed damages or shortages, must be communicated by Customer to FreightPOP within seventy-two (72) hours of delivery of the affected shipment except where modified by Section 6(b) below. The failure of Customer to give FreightPOP notice as required in this Agreement of any shortage of or damage to any shipment shall constitute a complete defense to any claim, lawsuit or other action asserted or commenced by Customer against FreightPOP arising from or relating to any Service.
(b) A written claim for loss or damage to Cargo setting forth the specific amount of the damage claimed, together with Documentation that supports the calculation of damages relating to such claim (hereinafter a “Claim”), must be received by FreightPOP within the following time periods: (i) a Claim involving a U.S. shipment by truck or rail must be received by FreightPOP within nine (9) months from the date of delivery or the date of loss, whichever is earlier; (ii) a Claim involving a Canadian shipment must be received by FreightPOP within the earlier of: (x) one hundred twenty (120) days from the date of delivery (or of the date of anticipated delivery in the event of non-delivery) of a rail or intermodal shipment or any such deadline set forth in the applicable underlying carrier’s tariff, issued bill of lading, or transport document, or (y) within sixty (60) days from the date of delivery (or of the date of anticipated delivery in the event of non-delivery) for shipments involving motor carriage, or in the case of intermodal shipments, where the Cargo loss or damage occurs while the shipment is in the custody and control of the motor carrier; (iii) a Claim involving loss or damage occurring during an ocean shipment must be received by FreightPOP before or upon removal of the Cargo or within three (3) days following removal if the loss is not apparent; (iv) a Claim for loss or damage occurring during a shipment by air in the U.S. must be received by FreightPOP within three (3) days of delivery; (v) a Claim for loss or damage occurring during an international shipment by air must be received by FreightPOP within fourteen (14) days of delivery for damage and within one hundred twenty (120) days from the issuance of an air bill for notice of non-delivery.
(c) Failure of Customer to give FreightPOP written notice of a Claim in conformity with Section 6 (a) and (b) above within the specified time period will prevent Customer from recovering on the Claim and will constitute a complete defense and bar to any suit or action by Customer (and anyone claiming through or under Customer) to recover damages arising from or relating to that Claim.
(d) All lawsuits against FreightPOP for loss, damage, or injury to Cargo must be filed and properly served on FreightPOP as follows: (i) for a Claim arising out of ocean transportation, within one (1) year from the date of delivery or the date of loss, whichever is earlier; (ii) for a Claim arising out of air transportation, within two (2) years from the date of delivery or the date of loss, whichever is earlier; (iii) for a Claim arising out of the preparation and/or submission of any import entry, within seventy five (75) days from the date of liquidation of the entry; and (iv) for any and all other Claims of any other type, within two (2) years from the date of delivery or the date of loss, whichever is earlier. Failure to file suit within the prescribed time period will preclude Customer from recovering any damages arising from or relating to the Claim made the basis of the lawsuit.
(e) FreightPOP’s liability for lost, damaged or injured Cargo, other than “Used Goods” as defined in Section 6(f) below, shall be determined based upon the actual replacement cost of the lost or damaged Cargo.
(f) Subject to the other limitations and conditions of liability set forth in these Terms and Conditions, FreightPOP’s liability for lost, damaged, or injured used goods, articles, or Cargo (“Used Goods”) shall be determined based upon the actual cash value of such lost, damaged, or injured Used Goods; however, no claim will be paid for rust, oxidation, deterioration, chipping, scratching, denting, twisting, bending and electrical or mechanical derangement of Used Goods.
Unless requested to do so in writing and confirmed to Customer in writing, Company is under no obligation to procure insurance on Customer’s behalf. In all cases, Customer shall pay all premiums and costs in connection with procuring requested insurance. Company does not undertake or warrant that insurance can or will be placed. If placed, insurance will be effected with one or more insurance companies or other underwriters to be selected by Company. Any insurance placed shall be governed by the certificate or policy issued and will only be effective when accepted by such insurance companies and underwriters. Insurance cover procured by Company will be assessed at a rate negotiated between the parties separate from any freight charges. Insured value is not to exceed the actual value of the Cargo. Shipments must be packaged to withstand the normal hazards of transportation for any claim to be valid. In the event Customer does not elect to insure all or part of a shipment, Company’s liability for any losses, damages or delays to such shipment shall be limited in accordance with the provisions relating to limitation of liability in these Terms and Conditions.
FreightPOP may subcontract or broker any or all of the Services to be provided to, for, or at the request of Customer. Customer acknowledges and agrees that FreightPOP may arrange for or use third party Service Providers to provide the Services.
No Liability For The Selection or Services of Third Parties and/or Routes.
(a) Unless Services are performed by persons or firms engaged pursuant to express written instructions from the Customer that FreightPOP accepts in writing, FreightPOP shall use reasonable care in its selection of third parties and in selecting the means, route and procedure to be followed in the handling, transportation, clearance and delivery of the shipment. Advice by FreightPOP that a particular person or firm has been selected to render Services with respect to the Cargo shall not be construed to mean that FreightPOP warrants or represents that such person or firm will render such Services, nor does FreightPOP assume responsibility or liability for any action(s) and/or inaction(s) of such third party Service Provider and/or their agents. Furthermore, FreightPOP shall not be liable for any delay or loss of any kind which occurs while a shipment is in the custody or control of a third party or the agent of a third party. All claims in connection with the act or omission of a third party shall be brought solely against such party and/or its agents. In connection with any such claim, FreightPOP shall reasonably cooperate with the Customer and Customer shall be liable for any charges or costs incurred by FreightPOP relating thereto.
(b) Except as specified in writing by Customer and accepted in writing by FreightPOP, FreightPOP and any Service Provider retained by FreightPOP to provide Services may at any time, with or without notice to Customer, use any means of transport or storage whatsoever; load or carry the Cargo on any vessel; transfer the Cargo from one conveyance to another by any means of transport; unpack, remove, and/or repack any Cargo loaded or stuffed into any container; proceed at any speed and by any route; load and/or unload Cargo at any place; and take other actions within the discretion of FreightPOP and/or the Service Providers to perform or provide the Services.
(c) With regard to ocean transportation, FreightPOP and/or any Service Provider retained by or through FreightPOP has the right to permit the vessel to proceed without pilots, to tow or be towed, to be dry docked, to carry livestock, and to carry hazardous materials or dangerous goods. The Service Provider providing ocean Services has the right to store or carry the Cargo on deck or under deck without notice to Customer. FreightPOP is not liable in any capacity for non-delivery, misdelivery, delay, or loss of or damage to Cargo due to a vessel’s unseaworthiness.
Quotations Not Binding.
Quotations as to fees, rates of duty, freight charges, insurance premiums or other charges given by FreightPOP to the Customer are for informational purposes only and are subject to change without notice. No quotation shall be binding upon FreightPOP unless FreightPOP agrees in writing to undertake the handling or transportation of the shipment at a specific rate or amount set forth in the quotation and payment arrangements are agreed to between FreightPOP and the Customer.
Warehousing Requirements and Limitations of Liability.
(a) Tendered for Storage. All goods for storage shall be delivered to an FreightPOP warehouse properly marked and packaged for storage and handling. Customer shall furnish at or prior to such delivery, a manifest showing marks, brands, or sizes to be kept and accounted for separately, and the class of storage and other Services desired.
(b) Storage Period and Charges. Unless otherwise agreed in writing, all charges for storage are per package or other agreed unit per month. Storage charges become applicable on the date that FreightPOP or FreightPOP’s Service Provider acting as a warehouseman accepts care, custody, and control of the goods, regardless of the unloading date or the date of issue of a warehouse receipt. Except as provided in the following sentence, a full month’s storage charge will apply to all goods received between the first and the fifteenth day, inclusive, of a calendar month, and one-half month’s storage charge will apply on all goods received between the sixteenth and the last day of the month. When mutually agreed in writing a storage month shall extend from a date in one calendar month to, but not including, the same date of the next and all succeeding months. All storage charges are due and payable on the first day of each storage month.
(c) Company Liability. FreightPOP and any Service Provider will only be liable, subject to the limits of liability set forth in Section 11(d) below, for loss of or injury to stored goods when caused by the failure of FreightPOP or the Service Provider, acting as warehouseman, to exercise such care in regard to the stored goods as a reasonably careful person would exercise under like circumstances. FreightPOP and any Service Provider acting as a warehouseman will have no liability for damages due to loss of or injury to stored goods that could not have been avoided by the exercise of such care. Stored goods are not insured by FreightPOP or any Service Provider, acting as warehouseman or otherwise, against loss or damage, however caused, except to the extent, if applicable, that Customer and FreightPOP agree in a signed writing that such insurance will be maintained and Customer agrees to pay for such insurance as required under the terms of the executed agreement.
(d) Limitation on Amount of Liability. The total liability of FreightPOP and any Service Provider, acting as warehouseman, for physical loss of or damage to stored goods will be limited to the lowest of the following methods of valuation: (i) the cost of repairing damaged goods; (ii) the cost of replacing lost or damaged goods with material of like kind and quality; (iii) the difference between the actual cash value of damaged goods at the time of receipt and at the time of delivery; (iv) the actual cash value of such goods at the time and place of the loss; or (v) a value of $0.25 per pound per article (if so declared) or the lump sum value declared on the entire lot of stored goods subject to a maximum of $500.00 per occurrence. Where loss of or damage to stored goods is not due to the fault of FreightPOP or any Service Provider, acting as warehouseman, as described in Section 11(c) above, Customer shall be responsible for the cost of removing and disposing of such goods and the cost of any environmental cleanup and site remediation resulting from the loss of or damage to the goods.
(e) No Liability for Consequential Damage. FreightPOP and any Service Providers, acting as warehousemen, are not liable for delay damages or for any consequential, incidental, punitive, special, exemplary, or indirect damages, including any damages for loss of reputation, lost profits, or loss of business or business opportunities, by virtue of any claim or cause of action asserted under any statute, in tort, pursuant to any contract, under common law, or otherwise, even if FreightPOP has been advised of the possibility of such damages.
Unless previously agreed in writing by Company, Company shall not be obliged to incur any expense, guarantee payment or advance any money in connection with the importing, forwarding, transporting, storing or coopering of goods, unless amounts are prepaid to Company by Customer. Company shall be under no obligation to advance freight charges, customs duties or taxes on any shipment, nor shall any advance by Company be construed as a waiver of the provisions hereof.
Except to the extent caused by FreightPOP’s negligence or willful misconduct, Customer agrees to indemnify and hold FreightPOP and FreightPOP’s affiliates, employees, officers, managers, directors, members, agents, and contractors (the “FreightPOP Parties”) harmless from and against any actions, claims, causes of action, losses, liabilities, damages, penalties, fines, expenses, and costs (including attorneys’ fees) caused by, arising from, or relating to: (i) the provision of Services; (ii) any act or omission of Customer which violates any laws of the United States, any state, or any country in which Services are rendered for or on behalf of Customer or any consignee of Customer; (iii) Customer’s negligence or willful misconduct; and/or (iv) Customer’s breach of any of Customer’s duties or responsibilities as described in these Terms and Conditions. In the event that any claim, suit or proceeding is brought against FreightPOP, it shall give notice in writing to the Customer by mail at its address on file with FreightPOP.
C.O.D. or Cash/Collect Shipments.
Company shall use reasonable care regarding written instructions relating to “Cash/Collect on Delivery (C.O.D.)” shipments, bank drafts, cashier’s and/or certified checks, letter(s) of credit, and other similar payment documents and/or instructions regarding collection of monies, but shall have not liability if the bank or consignee refuses to pay for the shipment.
Costs of Collection.
In any dispute involving monies owed to Company, FreightPOP shall be entitled to recover all costs of collection, including reasonable attorney’s fees. Customer agrees that FreightPOP may charge and recover interest on any amount due under any invoice for Services that is not paid when due at the rate of fifteen percent (15%) per annum, or the highest rate allowed by law, whichever is less, until payment of the invoice is received in full.
General Lien and Right To Sell Customer’s Property.
(a) FreightPOP shall have a general and continuing lien on any and all property of Customer coming into FreightPOP’s actual or constructive possession or control for monies owed to FreightPOP with regard to the shipment on which the lien is claimed, a prior shipment(s) and/or both;
(b) FreightPOP shall provide written notice to Customer of its intent to exercise such lien, the exact amount of monies due and owing, as well as any on-going storage or other charges. Customer shall notify all parties having an interest in its shipment(s) of FreightPOP’s rights and/or the exercise of such lien.
(c) Unless, within thirty days of receiving notice of lien, Customer posts cash or letter of credit at sight, or, if the amount due is in dispute, an acceptable bond equal to 110% of the value of the total amount due, in favor of FreightPOP, guaranteeing payment of the monies owed, plus all storage charges accrued or to be accrued, FreightPOP shall have the right to sell such shipment(s) at public or private sale or auction and any net proceeds remaining thereafter shall be refunded to Customer.
No Duty To Maintain Records For Customer.
Customer acknowledges that pursuant to Sections 508 and 509 of the Tariff Act, as amended, (19 USC §1508 and 1509) it has the duty and is solely liable for maintaining all records required under the Customs and/or other Laws and Regulations of the United States. Unless otherwise agreed to in writing, FreightPOP shall only keep such records that it is required to maintain by applicable statute(s) and/or regulation(s), but does not act as a “record keeper” or “record keeping agent” for Customer.
Obtaining Binding Rulings, Filing Protests, etc.
Unless requested by Customer in writing and agreed to by FreightPOP in writing, FreightPOP shall be under no obligation to undertake any pre- or post-customs release action, including, but not limited to, obtaining binding rulings, advising of liquidations, filing of petition(s), and/or protests, etc.
Preparation and Issuance of Bills of Lading.
Where Company prepares and/or issues a bill of lading, Company shall be under no obligation to specify thereon the number of pieces, packages and/or cartons, etc., unless specifically requested to do so in writing by Customer or its agent and Customer agrees to pay for same. Company shall rely upon and use the Cargo weight supplied by Customer. Any terms and conditions printed on transportation documents such as bills of lading or delivery receipts will not change or supersede these Terms and Conditions of Service.
Transportation Security Administration.
Customer acknowledges that Company, to the extent it serves as an indirect air carrier, is required by the United States Transportation Security Administration (“TSA”) to maintain an air cargo security program. Customer herby authorizes and consents to all cargo tendered for transportation by air to be screened as required by TSA regulations. Customer shall disclose to Company if it is acting as agent, representative, broker, carrier, or other freight intermediary for any other person or entity, and shall assist Company to comply with TSA requirements by enabling Company to obtain all necessary documents from such other person or entity, or otherwise qualify, such person or entity.
Compensation of Company.
Payment terms are net due on receipt. The compensation of FreightPOP for all its Services shall be included with and is in addition to the rates and charges of all Service Providers selected by FreightPOP to transport and deal with the Cargo and such compensation shall be exclusive of any brokerage, commissions, dividends, or other revenue received by FreightPOP from carriers, insurers, and others in connection with the shipment. On ocean exports, upon request, FreightPOP shall provide a detailed breakout of the components of all charges assessed and a true copy of each pertinent document relating to these charges.
Consent to search.
Customer consents to a search of any shipment by FreightPOP and/or any Service Provider.
No Modification or Amendment Unless Written.
These Terms and Conditions of Service may only be modified, altered or amended in writing signed by both Customer and Company. Any attempt to unilaterally modify, alter or amend same shall be null and void.
In the event any provision in these Terms and Conditions is determined by a court to be invalid and/or unenforceable, the remainder hereof shall remain in full force and effect.
Governing Law; Consent to Jurisdiction and Venue.
These terms and conditions of Service and the relationship of the parties shall be construed according to the laws of the State of Texas without giving consideration to any principles of conflict of law. Customer and FreightPOP:
(a) irrevocably consent to the jurisdiction of the United States District Court and the State courts of Texas and agree that any action relating to these Terms and Conditions and/or any Services performed or provided by, through, or under FreightPOP shall only be brought in such courts;
(b) consent to the exercise of in personam jurisdiction by said courts; and
(c) further agree that any action to enforce a judgment may be instituted in any jurisdiction.